Axis Communications 216FD/FD-V - Manual (Page 47)

48 AXIS 216FD/FD-V - Troubleshooting
Troubleshooting
Checking the Firmware
Firmware is software that determines the functionality of the AXIS 216FD/FD-V. One of
your first actions when troubleshooting a problem should be to check the currently
installed firmware version. The latest version may contain a correction that fixes your
particular problem. The current firmware version in your camera can be seen on the page
Setup > Basic Configuration.
Upgrading the Firmware
When you upgrade the firmware with a file from the Axis Web site, your camera will
receive the latest available functionality. Always read the upgrade instructions and release
notes available with each new release, before updating the firmware.
Note:
Preconfigured and customized settings will be saved when the firmware is upgraded (providing the fea-
tures are available in the new firmware) although this is not guaranteed by Axis Communications. Always
read the instructions and release notes available with each new release, before upgrading the firmware.
1. Save the firmware
file to your
computer. The latest
version of the
firmware is available
free of charge from
the Axis Web site at
www.axis.com/techs
up
2. Go to Setup >
System Options >
Maintenance in the
camera’s Web pages.
3. In the Upgrade Server section, browse to the desired firmware file on your
computer. Click Upgrade.
Notes:
•After starting the upgrade process, always wait at least 5-10 minutes before restarting the
camera, even if you suspect the upgrade has failed.
•Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the
user.
•The AXIS Camera Management software tool can be used for multiple upgrades. Please see the
Axis Web site at www.axis.com for more information.