Konica Minolta bizhub 36 - Manual (Page 168)

Troubleshooting 7
7-6 bizhub 42/36
7.1
Why does the jam message remain displayed?
A jam may have occurred in a location other than that indicated in the screen. Check the location not just
indicated in the displayed screen but other than that indicated in the screen.
Answer
Check for the following.
- Check that no torn paper remains in the part indicated in the touch panel screen. If the paper could not
be removed, contact your service representative.
- Open, then close the door indicated in the touch panel screen. The message may not remain displayed
after this operation is performed.
NOTICE
If the jam warning remains displayed after the indicated items have been checked, contact your service rep-
resentative.
Why did an error message appear?
There are three types of errors; errors that can be cleared by opening/closing the upper right door, errors that
can be cleared by turning the power off/on, and errors that cannot be cleared. Clear the error by following
the on-screen instructions. If the error cannot be cleared or released, contact your service representative with
the trouble code.
Answer
Clear the error by following the on-screen instructions.
NOTICE
If the message remains displayed, note the trouble code that appeared in the screen, unplug the machine
from the electrical outlet, and then contact the service representative.