2 troubleshooting, 1 errors shown on the personal computer screen – Konica Minolta PS5000C MKII User Manual
Page 81
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Chapter 5 Troubleshooting
5-3
2 Troubleshooting
2.1
Errors shown on the personal computer screen
Error message
Action
“Scanner - Hardware error”
“Scan head positioning error”
•
Turn off the power switch of the Scanner, and turn
it on again. Restart the personal computer.
“I/F error”
•
After confirming that the USB cable is connected,
turn ON the power switch of the Scanner again and
restart the computer.
“Adjustment Failure”
During “Setup” adjustment:
•
Verify that the chart is an adjustment chart.
•
Verify that there is no dirt on the chart.
•
Place the chart in the correct position.
“Failed to read the PS5K_adj.dat.”
Reinstall the driver.
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