Smart Technologies 800i5e-SMP - Manual (Page 70)

This chapter provides basic troubleshooting information for your interactive whiteboard system.
For issues not covered in this chapter, consult the SMART Support website ( smarttech.com/support )
or contact your authorized SMART reseller ( smarttech.com/where ).
Before you start
Before you troubleshoot your interactive whiteboard system or contact your authorized SMART
reseller or SMART Support for assistance, you need to do the following:
l
Locate your interactive whiteboard system’s status lights
l
Locate your interactive whiteboard system’s serial numbers
Locating status lights
You interactive whiteboard system consists of several components, which have their own status
lights:
l
Your interactive whiteboard’s Ready light is located on the pen tray.
l Your projector’s Power ( ) and Service ( ) lights are located on the bottom of the projector.
Locating serial numbers
The SMART Board 800 series interactive whiteboard serial number is located on the lower-right edge
of your interactive whiteboard’s frame. For more information, see the SMART Board 800 series
interactive whiteboard user’s guide ( smarttech.com/kb/144817 ).
C H A P T E R 7
Troubleshooting your interactive whiteboard system
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