Troubleshooting and faqs, Troubleshooting – Actiontec electronic 802UIG User Manual

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17

Troubleshooting
and FAQs

This chapter describes some common problems that may be encountered when
using the

USB

Adapter, and ways to resolve the problems. Also included is a list of

frequently asked questions.

Troubleshooting

The Adapter can’t connect to an access point.
From the Network Properties applet, perform the following steps:

• Make sure the operating mode is set to Infrastructure mode.

• Make sure that the

SSID

is the same as the

SSID

of the access point. Many

access points are case sensitive and require all devices to match the letter
case as well.

• Check the security settings. In the

WEP

Encryption window, for example,

make sure all of the

WEP

settings match the

WEP

settings of the access

point.

Changing the Adapter’s IP address.
There are two methods to change the Adapter’s

IP

address:

• Open the

USB

Adapter Network Connection from the Network Properties

applet. Click on the

IP

Settings screen, click the Static

IP

Address radio but-

ton, and change the

IP

address.

• If you still have problems, unplug the Adapter from the computer and plug

it back in. Then, change the

IP

address again.

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