Frequently asked questions – Actiontec electronic 802UIG User Manual

Page 21

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Actiontec 54 Mbps Wireless USB Adapter User Manual

19

Chapter 5 Troubleshooting

The computer won’t detect the Adapter.
Make sure the

USB

cable is properly connected and that the orange Power light

(

PW

) is on. Also, make sure the computer’s

USB

drivers are properly installed.

Frequently Asked Questions

How far can I be from the access point and maintain a connection?
The access point’s range depends on the environment. Indoor range is approxi-
mately

91

meters (

300

ft.) or more; outdoor range can reach up to

533

meters

(

1750

ft.).

How fast is the wireless network?
The rated speed of the wireless network under optimal conditions is

54

Mbps.

This speed does vary, depending on distance from the access point and the
amount of attenuation (physical barriers such as walls, glass, etc.) the wireless
signal must go through.

My Adapter seems to be installed correctly and it says that it is getting a
link, but I can’t access the Internet. What should I do?
Disable any other network adapters that may be installed on the computer. If
these adapters were installed prior to the

USB

Adapter, they may be preventing

you from getting on the web. If using Windows

XP

, right-click on My Network

Places and click Properties in the next window to ensure that no network
bridges have been installed on your computer. These can also prevent the
Adapter from getting online.

Can I use the Adapter to connect to the 802.11b access point?
Yes, the Adapter can connect to an

802.11

b access point.

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