9 adjustments, 10 troubleshooting 11 company contact, Symptoms possible causes corrective action – BEA 10MATRIX User Manual

Page 5

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75.1046.04 EN 20080505

Page 5 of 5

9 Adjustments

GREEN LED shows when the module is powered.

RED LED gives:

• The corresponding loop detection state in normal situation;

• The value of the oscillation frequency measurement or an error message on power ON.

Normally, the RED LED stays ON as long as the loop is in a state of detection.

On POWER ON, the sensor measures the oscillation frequency of each loop. The result of this measurement is displayed using the

corresponding RED LED. The number of flashes indicates the tens value of the frequency. For example 4 short flashes correspond to

a frequency between 40 kHz and 49 kHz. After this message the LED goes back to normal display. If the loop oscillation frequency falls
outside the limits (20 kHz to 130 kHz) the RED LED displays an error message and the sensor activates the corresponding relay. The

blinking frequency shows the type of error according to the next table. The sensor will stay in error mode until the error is cleared and the

frequency goes to the right range.

Remark: The sensor launches automatically a learning process if the oscillation frequency varies more than 10% in comparison with the
measurement value.

LOOP FREQUENCY ERROR

LED DISPLAY

Oscillation frequency too LOW or loop opened

LED blinking at 1Hz

Oscillation frequency too HIGH

LED blinking faster at 2 Hz

Loop shorted or no oscillation

LED blinking slower at 0.5 Hz

10 Troubleshooting

11 Company Contact

Do not leave problems unresolved. If a satisfactory solution cannot be achieved after troubleshooting a problem,
please call BEA, Inc. If you must wait for the following workday to call BEA, leave the door inoperable until satisfactory

repairs can be made. Never sacrifice the safe operation of the automatic door or gate for an incomplete solution.

The following numbers can be called 24 hours a day, 7 days a week. For more information, visit www.beasensors.com.

US and Canada:

Canada:

Northeast:

1-866-249-7937
1-866-836-1863
1-866-836-1863

Southeast:

Midwest:

West:

1-800-407-4545
1-888-308-8843
1-888-419-2564

SYMPTOMS

POSSIBLE CAUSES

CORRECTIVE ACTION

The Loop Detector will NOT

Work. The Red LED Blinks

at either 1Hz or 2Hz.

Dipswiches 5 to 8 are NOT

Responding Properly.

The Frequency of Oscillation

Fails Outside the Allowed

Range.

Their Function Varies According

to Dipswitch #10 Setting.

Change Loop Turns.

Adjust Frequency with Dipswitches.

Increase the Mircowave Rejection.

The Loop Detector will NOT

Work. The Red LED is

Flashing Slowly (0.5Hz).

The Corresponding Loop is

Check the Loop Cable.

Shorted.

The Loop Detector will NOT

Work. The Green LED is OFF.

There is no Power Supply

Check the Power Supply.

to the Loop Detector.

The Loop LED is Detecting

Properly but the Contact

is Not Made.

Bad Connection of the Relay

Contacts.

Check Relay Connections.

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