Troubleshooting chart (continued), Ipod and iphone, Condensation – Pioneer X-HM50-K User Manual

Page 24: If problem occurs, Factory reset, clearing all memory, Before transporting the unit, Care of compact discs, Maintenance, Cleaning the cabinet, En-24

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Troubleshooting chart (continued)

Sudden temperature changes, storage or operation in an

extremely humid environment may cause condensation

inside the cabinet (CD pickup, etc.) or on the transmitter on

the remote control. Condensation can cause the unit to

malfunction. If this happens, leave the power on with no

disc in the unit until normal playback is possible (about 1

hour). Wipe off any condensation on the transmitter with a

soft cloth before operating the unit.

When this product is subjected to strong external

interference (mechanical shock, excessive static

electricity, abnormal supply voltage due to lightning, etc.)

or if it is operated incorrectly, it may malfunction.

If such a problem occurs, do the following:

1

Set the unit to the stand-by mode and turn the power on

again.

2

If the unit is not restored in the previous operation, unplug

and plug in the unit again, and then turn the power on.

Note:

If neither operation above restores the unit, clear all the

memory by resetting it.

Caution:

This operation will erase all data stored in memory

including clock, timer settings, tuner preset, and CD

programme.

Remove the iPod, USB memory device and disc from the

unit. Then, set the unit to the power stand-by mode.

Carrying the unit with iPod or USB memory device left

docked or discs left inside might damage the unit.

Compact discs are fairly resistant to damage, however

mistracking can occur due to an accumulation of dirt on the

disc surface. Follow the guidelines below for maximum

enjoyment from your CD collection and player.
l

Do not write on either side of the disc, particularly the

non-label side from which signals are read. Do not

mark this surface.

l

Keep your discs away from direct sunlight, heat, and

excessive moisture.

l

Always hold the CDs by the edges. Fingerprints, dirt, or

water on the CDs can cause noise or mistracking. If a

CD is dirty or does not play properly, clean it with a soft,

dry cloth, wiping straight out from the centre, along the

radius.

Maintenance

Periodically wipe the cabinet with a soft cloth and a diluted

soap solution, then with a dry cloth.

Caution:

l

Do not use chemicals for cleaning (petrol, paint thinner,

etc.). It may damage the cabinet.

l

Do not apply oil to the inside of the unit. It may cause

malfunctions.

n

USB

Symptom

Possible cause

l

Device cannot

be detected.

l

Is there any MP3/WMA file

available?

l

Is the device properly connected?

l

Is it an MTP device?

l

Does the device contain AAC

file only?

l

Playback does

not start.

l

Is it a copyright protected

WMA file?

l

Is it a false MP3 file?

l

Wrong time

display.

l

Wrong file name

display.

l

Is Variable Bitrate file being

played back?

l

Is the File Name written in

Chinese or Japanese characters?

n

iPod and iPhone

Symptom

Possible cause

l

No sound is

produced.

No image

appears on the

TV/monitor.

l

The iPod or iPhone is not playing.

l

The iPod or iPhone is not

properly connected to the unit.

l

Is the AC power lead of the

unit plugged in?

l

The video cable is not properly

connected.

l

The TV/monitor’s input

selection is not properly set.

l

The iPod TV out feature has

not been set to output video.

l

Audio from the iPod/iPhone cannot

be heard via the headphones

connected to the unit.

l

iPod or iPhone

will not charge.

l

The iPod or iPhone is not

making full contact with the

connector.

l

The main unit is using

batteries as power supply.

l

Using iPod (3

rd

generation).

l

The iPod or iPhone is not

supported. Refer to page 10

for compatible models.

l

The iPod or iPhone unit cannot

be charged whilst the main unit

is in USB mode.

l

“This accessory is

not made to work

with iPhone” or

“This accessory is

not supported by

iPhone” appears

on iPhone screen.

l

The iPhone battery is low.

Please charge the iPhone.

l

iPhone is not properly docked.

n

Condensation

n

If problem occurs

n

Factory reset, clearing all memory

1

Press the STANDBY/ON button to enter the power

stand-by mode.

2

Disconnect the power plug from the outlet.

3

Press and hold the STANDBY/ON button, then connect

the power plug again.

“Clear All” appears.

n

Before transporting the unit

n

Care of compact discs

n

Cleaning the cabinet

STANDBY/ON

NO

YES

Correct

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