Pioneer X-EM21 - Manual (Page 23)

Additional information 10
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Troubleshooting
WARNING
• Never remove the casing of this apparatus.
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component,
check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical
appliances being used. If the trouble cannot be rectified even after checking the points below, ask your nearest Pioneer
authorized service center or your dealer to carry out repair work.
• If the unit does not operate normally due to external effects such as static electricity, disconnect the power plug from the
outlet and insert it again to return to normal operating conditions.
Problem Solution
No power. Make sure that the AC power cord is connected properly.
Make sure that there is power at the AC outlet.
With a power-saving feature, the system switches off automatically 15 minutes after the
system stays inactive.
No sound or poor sound. Adjust the volume.
Disconnect the headphones.
Make sure that the speakers are connected correctly.
No response from the system. Reconnect the AC power plug, and then turn on the system again.
With a power-saving feature, the system switches off automatically 15 minutes after the
system stays inactive.
Remote control does not work. Before you press any function button, select the correct source with the remote control instead
of the main unit.
Reduce the distance between the remote control and the main unit.
Insert battery with its polarity (+/– signs) aligned as indicated.
Replace the batteries.
Aim the remote control directly at the sensor on the front panel of the main unit.
No disc is detected. Insert a disc.
Make sure that you place the disc with its label facing upwards.
Wait until the moisture condensation at the lens has cleared.
Replace or clean the disc.
Make sure that the recordable disc is finalized and the format is supported.
USB storage device is not supported. Make sure that the USB storage device is compatible with the system.
Try another one.
Cannot play some files on the
USB storage device.
Make sure that the file format is supported.
Make sure that the file quantity does not exceed the maximum.
Radio reception is poor. Increase the distance between the system and other electrical appliances.
Fully extend the antenna.
Timer does not work. Set the clock correctly.
Switch on the timer.
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