Toshiba Equium A80 - Manual (Page 150)

Toshiba A80 9-8
Troubleshooting
Hard disk drive
Printer
Refer also to Chapter 8, Optional Devices, and to the troubleshooting and
other relevant sections in your printer and software documentation.
Problem Procedure
Computer does not boot
from hard drive.
Insert a system diskette and reboot.
There may be a problem with your operating
system files. Refer to your OS documentation.
Slow performance Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation or
online HELP for information on running
SCANDISK and the defragmenter.
Contact your dealer if the problems continue.
Problem Procedure
Printer does not turn on. Check that the printer is connected to an electric
outlet. Make sure the outlet is supplying power by
plugging in an appliance.
Computer/printer do
not communicate.
Make sure the printer is turned on and is online
(ready to use).
Inspect the cable connecting the printer to the
computer for damage. Make sure it is securely
connected.
A parallel printer connects to the parallel port.
Make sure the port is configured correctly.
Make sure your software is configured to
recognize the printer. Check your printer and
software documentation.
Printer error Check your printer documentation.
Check to see if ECP is enabled in BIOS.
If problems persist, contact your dealer.