Billy Goat BC2402 Series - Manual (Page 26)

Part No 500264 26 F061207B
BC2402 Series Brush Cutter Owner’s Manual
ENGINE MAINTENANCE AND REPAIR
Refer to the engine manufacturer’s manual for maintenance and service information. Warranty coverage on the
engine is the responsibility of the engine manufacturer. If your engine requires warranty repair contact your local
servicing engine dealer. Have your engine model number and serial number ready when you contact the dealer.
If you cannot locate a servicing dealer in your area, you may contact the manufacturer’s national service
organization at the following numbers:
American
Honda (800) 426-7701
Briggs and Stratton (800) 233-3723
WARRANTY CLAIM PROCEDURE
Should a BILLY GOAT
® machine fail due to a defect in material and/or workmanship, the owner should make a
warranty claim as follows:
- The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing
BILLYGOAT Dealer.
- The owner must present the remaining half of the Warranty Registration Card, or, if this is not available,
the invoice or receipt.
- The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their
respective BILLY GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under
warranty must be tagged and retained for 90 days. The model number and serial number of the unit must be
stated in the Warranty Claim.
- The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.
- The Technical Service Department at BILLY GOAT will study the claim and may request parts to be
returned for examination. BILLY GOAT will notify their conclusions to the distributor service manager from
whom the claim was received.
- The decision by the Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and
binding.