Buick 2011 Lucerne - Manual (Page 419)

Black plate (7,1) Buick Lucerne Owner Manual - 2011
Roadside Assistance Program
For U.S.‐purchased vehicles, call 1-800-252-1112; (Text
Telephone (TTY): 1‐888‐889‐2438).
For Canadian‐purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
. Your name, home address, and home telephone
number
. Telephone number of your location
. Location of the vehicle
. Model, year, color, and license plate number of the
vehicle
. Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle
. Description of the problem
Coverage
Services are provided up to 5 years/160 000 km
(100,000 miles), whichever comes first.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Buick and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.
Buick and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often,
or the same type of claim is made many times.
Services Provided
. Emergency Fuel Delivery: Delivery of enough
fuel for the vehicle to get to the nearest service
station.
. Lock‐Out Service: Service to unlock the vehicle if
you are locked out. A remote unlock may be
available if you have OnStar
® . For security
reasons, the driver must present identification
before this service is given.
. Emergency Tow From a Public Road or
Highway: Tow to the nearest Buick dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given
when the vehicle is stuck in sand, mud, or snow.
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