Reporting safety defects to general motors, Service publications ordering information, Service manuals – Buick 2011 Lucerne User Manual

Page 426: Service bulletins, Owner information, Current and past models

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Buick Lucerne Owner Manual - 2011

Reporting Safety Defects to General
Motors

In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.

Call 1-800-521-7300, or write:

Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136

In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:

General Motors of Canada Limited
Customer Communication Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

Service Publications Ordering
Information

Service Manuals

Service Manuals have the diagnosis and repair
information on the engines, transmission, axle,
suspension, brakes, electrical, steering, body, etc.

Service Bulletins

Service Bulletins give additional technical service
information needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.

Owner Information

Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The Owner Manual includes the
Maintenance Schedule for all models.

In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.

RETAIL SELL PRICE: $35.00 (U.S.) plus handling and
shipping fees

Without Portfolio: Owner Manual only.

RETAIL SELL PRICE: $25.00 (U.S.) plus handling and
shipping fees

Current and Past Models

Technical Service Bulletins and Manuals are available
for current and past model GM vehicles.

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