Philips SENSEO® Viva Café Premium Kaffeepadmaschine - Manual (Page 23)

Problem Solution
The coffee machine
produces less coffee
than before.
Perhaps the sieve in the centre of the pod holder is clogged. If this is the
case, unclog the sieve by rinsing the pod holder under a running tap. Use a
washing-up brush to clean the sieve, if necessary.
Descale the machine (see chapter ‘Descaling’).
I cannot close the
lid properly.
Check if a used coffee pod is sticking to the water distribution disc. If this is
the case, remove the used pod.
Check if you used the correct pod holder. Use 2 pods in combination with
the deeper 2-cup pod holder qq. Use 1 pod in combination with the 1-cup
pod holder q.
The machine has been
stored in a room that
was not frost-free.
Contact the Philips Consumer Care Centre in your country.
The SENSEO ® coffee is
not strong enough.
Make sure that:
you have used the correct number of pods and have pressed the right button.
Use 1 pod in combination with the 1-cup pod holder q and the 1-cup
button q. Use 2 pods in combination with the 2-cup pod holder qq and
the 2-cup button qq;
you have placed the coffee pod(s) properly in the centre of the pod holder,
to prevent water from escaping along the edge of the pod(s). When you use
two coffee pods on top of each other, make sure that the convex sides of
both pods point downwards and press the pods lightly into the pod holder;
you have not used the same coffee pod twice by accident;
the coffee in the pod is evenly distributed;
you select strong coffee with the Strength Select button.
If you prefer a more robust flavour, SENSEO
® coffee pods with a stronger
blend are available.
The SENSEO ® coffee is
too strong.
Make sure you select mild coffee with the Strength Select button.
If you prefer a milder flavour, SENSEO ® coffee pods with a milder blend are
available.
The coffee is not hot
enough.
Do not use cups that are too large, as they cause the coffee to get cold more
quickly. Make sure the cups have a capacity of at least 100ml when you brew
strong coffee e, 150ml when you brew normal coffee d and 170ml when you
brew mild coffee c.
Water and steam come
out of the bottom of
the machine rapidly.
Your SENSEO ® machine has a technical malfunction and has drained all water
for safety reasons. The machine is blocked and does not function anymore.
For assistance, please visit our website www.senseo.com or take the machine
to a Philips service centre.
EnglisH 23