Bissell Powerforce HELIX 12B1 series - Manual (Page 13)

13
T
roubleshooting
Vacuum cleaner won’t turn on...
Possible causes Remedies
Power cord not plugged in Check electrical plug
Blown fuse/tripped breaker in home Check/replace fuse or reset breaker
Thermal protector activated Allow cleaner to cool for 30 minutes, see
pg. 8. This will reset thermal protector
Vacuum cleaner doesn't have good suction...
Possible causes Remedies
Hose not properly positioned Make sure hose is fully connected to base
and body. Be sure to hold onto plastic hose
collar while connecting hose.
Dirt tank not installed properly Check assembly of upper and lower portions,
correctly position and secure into place
Dirt tank is full Empty dirt tank
Clog in cleaner Follow instructions on pg. 11 and 12 for
clearing clogs
Filters are dirty Check and clean filter
Hose not properly attached Make sure hose collar is properly installed
Vacuum is not suctioning or blowing Make sure hose collar is properly installed
!
WARNING:
To reduce the risk of electric shock, turn power OFF and
disconnect polarized plug from electrical outlet before performing
maintenance or troubleshooting.
Other maintenance or service not included in the manual
should be performed by an authorized service representative.
Thank you for selecting a BISSELL brand
product.
If you should happen to need assistance during assembly
or operation, call BISSELL Consumer Service at 1-800-237-7691.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.