Understanding the warnings & alarms – PHCC Pro Series Pro Series C22 User Manual

Page 8

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Page 7

Understanding the
Warnings & Alarms

The Pro Series backup control unit features a
series of warning lights that pinpoint potential
problems. In addition, an alarm sounds to alert
you to the problem. In some cases the lights
and alarm will go off automatically when the
problem has been solved. In others, the GRAY
button on the front of the control panel must be
pushed to reset the alarm. Refer to the table
below for a quick review of the features and their
corresponding alarm status.

SILENCING THE ALARM DURING
AN EMERGENCY

The Pro Series 1730 backup pump system allows
you to silence some of the alarms during an
emergency, however the warning lights will
remain on until the problem is corrected.

• Press the GRAY button for one (1) second to

reset the “Pump was activated” alarm, and
silence the “Fluid level” and “AC power”
alarms for two (2) minutes.

• Press the GRAY button for five (5) seconds to

silence these alarms for 24 hours. A brief
buzzing sound will notify you that the alarms
have been silenced. The alarms will
automatically reactivate in 24 hours if the
warning condition still exists.

1

The battery terminals are corroded or the
battery is defective

This light and alarm will come on when the
control unit detects that there is less than ½
hour of pumping power left in the battery, or
that the battery is defective. The alarm cannot
be silenced, because action needs to be taken to
protect your basement. If your battery is more
than five (5) years old, replace it. If not, here

are several situations that would cause the pump
to run the battery for an extended time and
discharge the battery: Check the list below
before you replace the battery.

• If the bottom light on the controller is also

on, it means that the unit is not receiving AC
power. Either the AC power is out, the circuit
breaker has blown, or the outlet is bad.
When the problem is corrected, the battery
should recharge.

• If the fourth light on the controller is also on,

check your main pump for failure. The backup
pump may have been activated repeatedly if
your main AC pump is broken, or you are
experiencing heavy rains and your main pump
cannot keep up with the inflow of water. You
may need to upgrade or replace your main
pump. When the problem is corrected, the
battery should recharge.

• If no other lights are on, this means the

terminals may be corroded, and the battery
cannot charge properly. Unplug the charger
from the wall outlet. Then, check the battery
cables and the battery terminals for
corrosion. Clean and tighten them as needed.
The procedure is described on page 8.

• If the battery terminals have been cleaned

and the light is still on, there could be a
problem with the controller or the battery.
The best way to determine if the battery is
the problem is to have it charged and load
tested at any local car service station. If the
battery is bad and less than one (1) year old,
it can be returned to the place of purchase for
a replacement (receipt required). If the
battery is good, contact Glentronics’ service
department for further instructions. The
phone number is 800-991-0466, option #3.

If the battery alarm goes on while the pump is
running and the power is out, you will have a
minimum of one-half (1/2) hour of continuous
pumping time to replace the battery. (In most
cases, the pump does not run continuously, and
therefore, you actually have a longer time to

replace it.) You will not be able to silence the
alarm. Left unattended, the basement will flood.
In a severe emergency, if a replacement battery
is not available, you could temporarily use your
car battery, or recharge this battery by
connecting it to your car battery.

Once the AC power is restored, the battery will
recharge automatically, unless it is old or
damaged. The alarm will remain on until the
GRAY button on the front panel of the control
unit is pressed for one (1) second.

In the event that your Pro Series sump pump
system has pumped for an extended period of
time, the battery may be very depleted. In this
condition, when the AC power is returned to the
unit, a battery alarm will continue to sound. The
battery may need a longer period to recharge.

For a faster recharge, an automotive or marine
battery charger can be used to recharge the
battery. Follow the manufacturer’s instructions
and safety information included with the
charger.

When another charger is used, first disconnect
the Pro Series charger from the control unit,
and then disconnect the control unit from the
battery. Using another charger without
disconnecting the control unit will destroy the
control unit and void the warranty.

TO CLEAN THE BATTERY TERMINALS
AND CABLES

Risk of electrical shock or battery explosion,
which can cause serious injury or death.
Wear eye protection. Work in a well-
ventilated area. Do not smoke or allow a
spark or flame in the vicinity of the battery.
Avoid dropping metal tools on the battery.
If battery acid contacts eyes, flush with
water for 15 minutes and get prompt
medical attention. Review the safety
instructions on page 1.

Alarm can be

Alarm shuts off

silenced before

automatically

problem is

when problem

Warning

corrected

is corrected

Battery

No

No, must push

problem

GRAY button

Fuse/pump

No

Yes

problem

Battery

Yes

Yes

fluid low

Pump was

Yes

No, must push

activated

GRAY button

Power

Yes

Yes

problem

!

WARNING

!

DANGER

1

2

3

4

5

6

7

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