Problems with your internet connection – Apple MacBook (13-inch, Late 2006) User Manual

Page 47

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Chapter 4

Problem, Meet Solution

47

For more information about Apple Hardware Test, see the Apple Hardware Test Read
Me file on the Mac OS X Install Disc 1.

Problems with Your Internet Connection

Your MacBook has the Setup Assistant application to help walk you through setting up
an Internet connection. Open System Preferences and click Network. Click the “Assist
me” button to open Network Setup Assistant.

If you have trouble with your Internet connection, you can try the steps in this section
starting with Network Diagnostics.

To use Network Diagnostics:

1

Choose Apple () > System Preferences.

2

Click Network and then click “Assist me.”

3

Click Diagnostics to open Network Diagnostics.

4

Follow the onscreen instructions.

If Network Diagnostics can’t resolve the problem, there may be a problem with the
Internet service provider (ISP) you are trying to connect to, with an external device you
are using to connect to your ISP, or with the server you are trying to access. You can try
the following steps.

Cable Modem, DSL, and LAN Internet Connections

Make sure all modem cables are fully plugged in. Check the modem power cord, the
cable from the modem to the computer, and the cable from the modem to the wall
jack. Also check the cables and power supplies for Ethernet hubs and routers.

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