Collision damage repair, Collision damage repair -9, Customer information 13-9 – Buick 2011 Regal User Manual

Page 341

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Customer Information

13-9

Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.

It may not be possible to provide a
like vehicle as a courtesy rental.

Additional Program
Information

All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information about
availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.

General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim

eligibility pursuant to the terms and
conditions described herein at its
sole discretion.

Collision Damage Repair

If your vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish your vehicle's
resale value, and safety
performance can be compromised
in subsequent collisions.

Collision Parts

Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which your vehicle was
originally built. Genuine GM
Collision parts are your best choice
to ensure that your vehicle's
designed appearance, durability,
and safety are preserved. The use

of Genuine GM parts can help
maintain your GM New Vehicle
Limited Warranty.

Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain your vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by your GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for your
vehicle. As a result, these parts may
fit poorly, exhibit premature
durability/corrosion problems, and
may not perform properly in

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