Applecare service and support – Apple Mac Pro (Mid 2010) User Manual
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Chapter 4
Problem, Meet Solution
Online Resources
For online service and support information, go to www.apple.com/support. Choose
your country from the pop-up menu. You can search the AppleCare Knowledge Base,
check for software updates, or get help from Apple’s discussion boards.
Onscreen Help
You can often find answers to your questions, as well as instructions and
troubleshooting information, in Help Center. In the Finder, choose Help > Help Center.
System Information
To get information about your computer, use System Information. System Information
shows you which hardware and software is installed, the serial number and operating
system version, how much memory is installed, and more. To open System Information,
choose Apple () > About This Mac from the menu bar, and then click More Info.
Apple Hardware Test
You can use Apple Hardware Test to diagnose hardware problems on your Mac Pro.
For more information, see “Checking for a Hardware Problem” on page 91.
AppleCare Service and Support
Your Mac Pro comes with 90 days of technical support and one year of hardware repair
warranty coverage at an Apple Store or an Apple-authorized repair center, such as an
Apple Authorized Service Provider. You can extend your coverage by purchasing the
AppleCare Protection Plan. For information, visit or
visit the website address for your country listed in the table.