Carter-Hoffmann HL8-10-RW - Manual (Page 19)

19
TROUBLESHOOTING GUIDE
SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY
No power on display Not plugged in or circuit breaker
tripped
Check or reset circuit breaker
Connect to proper receptacle
Power cord damaged Check - replace if required
Power switch damaged or defective Check - replace if required
Food dries out too
quickly in cabinet Operation where product temp is too
high or food should be covered Check product temps going into
holding cabinet; cover food pans
Control incorrectly set or defective Check proper operation or calibration
of control
Unit is on, cabinet
motors are running
but no heat Internal wiring error
Call service technician
Element hi-limit trip / defective Call service technician
Cabinet takes too
long to get to tem-
perature Improper voltage Call service technician to verify
incoming voltage matches cabinet
specifications.
Cabinet is hot
but low or no airflow Internal wiring error Call service technician
Circulation motor has quit Call service technician
Improper voltage Call service technician to verify
incoming voltage matches cabinet
specifications.
No lights or heat on
drawers Internal damage Call service technician
No heat (one draw-
er) Temperature control not set Set for desired temperature
Internal damage Call service technician
Food dries out in
drawer warmer Humidity control (air vent) not set OPEN air vent for dry operation.
CLOSE air vent for moist operation.
Water in pan evaporated or low Add water to pan
Food gets soggy in
drawer warmer Food contacting water Use a Humitrol rack
Water level too high Water should be no more than 1/2”
deep
Humidity control (air vent) not set OPEN air vent for dry operation.
CLOSE air vent for moist operation.
Drawer falls open Catch roller not extended before clos-
ing drawer Be sure catch roller is extended be-
fore installing drawer
Drawer catch damaged Call service technician
Drawer stop dirty Clean and lubricate drawer stop
Drawer stop damaged Call service technician
Drawer falls out
when opened