CounterPath Bria 4 Windows User Guide - Retail Deployments - Manual (Page 11)

Bria 4 for Windows User Guide – Retail Deployments
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• You can add addresses to the Contact list one by one. See page 53.
For general information on contacts, see page 49.
2.4 Troubleshooting
Bria includes these tools for helping you troubleshoot problems:
• You can verify that your microphone, speakers and camera are working and can set the volume to a
comfortable level without having to actually place a phone call.
• You can verify that you are successfully connected to the network.
• While you are on a phone call, you can test the quality of the audio.
• As a final option, you can create logs of your activity and send them to customer support.
See page 97.
2.5 Checking for Bria Updates
To check for updates to Bria, choose Help > Check for Updates. The Auto Update window appears.
• If a new version of the software is available, you can download it from this window.
• If no newer version is available, this window informs you that your version is up to date.
2.6 Managing Bria Licenses
You will need to deal with license keys in the following cases.
• At initial setup, you will be asked to enter a license key if the key is not provided via provisioning.
• When you purchase an add-in for Bria, the additional key must be entered to Bria (see page 39).
• When you get a new computer, the current license keys must be transferred to the new computer.
To transfer license keys to a new computer:
1. On the current computer, start Bria and choose Help > Enter License Key. The License Key Management
window appears.
2. Click Export Keys. The dialog appears asking which file to save the keys.