CounterPath Bria Professional 2.4 User Guide - Manual (Page 17)

Bria Professional 2.4 for Windows User Guide
13
How From the... Description
Keying Dialpad or computer
keyboard
1. If another call is currently in progress, click on the Call toolbar.
A new Call Entry area appears. The current call is put on hold.
2. Enter the softphone address or number in the Call entry field using
the dialpad or the computer keyboard.
For the name, you can enter the entire softphone address
([email protected]) or just the name (kpereira).
As you type, a suggestion for completing the entry may appear.
Choose the suggestion or keep typing.
3. To make an audio call, click the green Call button or press Enter.
Even if the Video panel is open, an audio call will be placed.
4. Or to make a video call, open the Video panel and press Video Call.
Drag-and-drop contact or
previous call Contacts or History tab in the
Address Book panel Drag an entry from the Contacts or History tab. The call is placed
immediately. (If the tab contains lots of contacts, first use the field
to filter the list.)
• If the video panel is closed, an audio call is placed.
• If the video panel is open, a video call is placed and your video will
be sent as soon as the other party answers.
Right-click a contact or
previous call Contacts or History tab in the
Address Book panel Right-click an entry from the Contacts or History tab and choose Call or
Video Call. The call is placed immediately.
(If the tab contains lots of entries, first use the field to filter the
list.)
Double-click a contact Contacts in the Address Book
panel Contacts have a “double-click” action that either makes a phone call or
starts an IM. Each contact can be configured separately for this action.
See Table 1 on page 36.
Double-click a previous
call History tab in the Address
Book panel Double-click an entry. The call is placed.
Redial Redial button Click Options and choose Redial. Or click the Redial button.
The call is placed immediately (without video, even if the Video panel
is open).
Right-click an LDAP
entry Directory tab in the Address
Book panel If you have set up an LDAP directory (page 59), right-click an entry
from the Directory tab and choose Call or Video Call. The call is placed
immediately.
(If the tab contains lots of entries, first use the field to filter the
list.)
From Outlook If you have set up contacts in Microsoft® Outlook®, you can place a
call to a PSTN number (but not a softphone address).
1. Double-click the contact in the contact list in Outlook. The Contact
dialog box appears.
2. Click the in the top left corner and select the phone number to
dial. As soon as you release, Bria Professional will be brought to the
front (or will be started) and the call will be placed.
If you cannot make a call from Outlook, speak to your system
administrator; the account dial plans may need to be revised.
For information on how Bria Professional and Outlook contacts work
together, see “Exporting Contacts” on page 39.
Dialing Dialpad 1. If the dialpad is not visible, click the Show/Hide Dialpad button.
2. Click the numbers on the dialpad to enter the phone number.
3. Click the green Call button or press Enter.