CounterPath Bria Professional 2.4 User Guide - Manual (Page 23)

Bria Professional 2.4 for Windows User Guide
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Attended Transfer – Call then Transfer
You can first speak to the target (the person you are transfering the call to), then click Transfer to complete the
transfer.
1. Click Options > Call then Transfer. The first call is put on hold and a New call tab appears
2. Call the target in any of the normal ways.
3. When you are ready, click Transfer; the message Transfer Successful appears.
If the target does not want to take the call, simply end the call with that person. The first call is taken off hold.