Device repair and return, Ordering information – Det-Tronics PM-5MP & PM-5MP+ Dual Spectrum IR Flame Detector User Manual

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DEVICE REPAIR AND RETURN

The PM-5MP and PM-5MP+ are not designed to be
repaired in the field. If a problem should develop, care-
fully check for proper system wiring. If it is determined
that the problem is caused by a detector failure, the
device must be returned to the factory for repair.

Prior to returning devices or components, contact the
nearest local Detector Electronics office so that a Service
Order number can be assigned. A written statement
describing the malfunction must accompany the
returned device or component to expedite finding the
cause of the failure.

Pack the unit or component properly. Use sufficient
packing material in addition to an anti-static bag or alu-
minum-backed cardboard as protection from electrosta-
tic discharge.

Return all equipment transportation prepaid to the facto-
ry in Minneapolis.

ORDERING INFORMATION

When ordering, please specify:

PM-5MP (medium sensitivity) or PM-5MP+ (high sensitiv-
ity) Dual Spectrum

®

Infrared Flame Detector

For assistance in ordering a system to meet the needs of
a specific application, contact:

Detector Electronics Corporation
6901 West 110th Street
Minneapolis, Minnesota 55438 USA
Operator: (952) 941-5665 or (800) 765-FIRE
Customer Service: (952) 946-6491
Fax: (952) 829-8750
Web site: www.detronics.com
E-mail: [email protected]

95-8493

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