MMF POS VAL-u LinePLUS Series - Manual (Page 6)

VAL- u LinePLUS User Manual
Last Revision 7/6/2010
5
Cash Drawer Maintenance
Troubleshooting :
 Cash Drawer does not open electronically
 The VAL- u LinePLUS connects directly to a receipt printer. This connection
requires the POS application to send the proper opening codes to the printer,
which will then send the signal to open the Cash Drawer. Consult the
documentation or manuals for your particular printer for the proper open codes.
 Verify the correct end of the RJ-12 printer cable is connected to the cash drawer as
well as the printer.
 Verify correct position of the lock. To open electronically the lock would need to
be in the 12 o’clock position.
 Cash Drawer does not open manually or electronically
 Make sure all packing tapes were removed from the cash tray and that no foreign
objects are obstructing the cash tray from opening.
Preventive Maintenance:
 Remove any debris from slides, if present
 The cash drawer should be inspected, cleaned and lubricated more frequently during
heavy use.
 Lubricate the slides and latch mechanism periodically. Inspection and lubrication will
vary based on operating conditions. A thin film of lithium-based grease or a few drops
of general purpose oil should be maintained on the ball bearing tracks of the slides.
Warnings/Safety Instructions:
 Avoid breaking coin rolls on the drawer front or the currency tray.
 Do not clean roller bearings or slides with any water or substance cleaners; use a lint-
free fabric to wipe old grease and/or debris.
Support:
Please visit www.mmfpos.com for FREE Technical Support or call 1-800-769-1954.