Brother DCP-8085DN - Manual (Page 7)

v
Brother
®
Three-Year Limited Warranty and Replacement Service
(USA Only)
What Brother will do:
First 2 Years: If the problem reported
concerning your Machine and/or
accompanying Consumable and Accessory
Item(s) is covered by this warranty and if (i)
you first reported the problem with your
Machine to Brother or an Authorized Service
Center within 2 years from the original
purchase date or (ii) you first reported the
problem with the accompanying Consumable
and Accessory Items to Brother or an
Authorized Service Center within the earlier
of 90 days from the original purchase date or
the rated life of the item, Brother or its
Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Item(s) at no
charge to you for parts or labor. The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Item(s) is made by Brother in its
sole discretion. Brother reserves the right to
supply a refurbished or remanufactured
replacement Machine and/or accompanying
Consumable and Accessory Item(s) and use
refurbished parts provided such replacement
products conform to the manufacturer’s
specifications for new product/parts. The
repaired or replacement Machine and/or
accompanying Consumable and Accessory
Item(s) will be returned to you freight prepaid
or made available for you to pick up at a
conveniently located Authorized Service
Center.
2 Years to 3 Years:
If the problem reported concerning your
Machine is covered by this warranty and if
you first reported the problem after 2 years,
but before 3 years from the original purchase
date, Brother or its Authorized Service Center
will repair the Machine at no charge to you for
parts or labor. Brother reserves the right to
use refurbished parts provided such
refurbished parts conform to the
manufacturer’s specifications for new
product/parts. The repaired Machine will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Item(s) are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Item(s) back to you.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized
by Brother, and you have delivered the
Machine to an Authorized Service Center, the
Authorized Service Center will provide you
with a replacement Machine after receiving
one from Brother. If you are dealing directly
with Brother’s Express Exchange Service
Brother will send to you a replacement
Machine shipped for receipt within two
business days, with the understanding that
you will, after receipt of the replacement
Machine, supply the required proof of
purchase information, together with the
Machine that Brother agreed to replace. You
are then expected to pack the Machine that
Brother agreed to replace in the package
from the replacement Machine and return it to
Brother using the shipping bill supplied by
Brother in accordance with the instructions
provided by Brother. Since you will be in
possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold
against the credit card account number that
you provide until Brother receives your
original Product and determines that your
original Product is entitled to warranty
coverage. Your credit card will be charged up
to the cost of a new Product only if: (i) you do
not return your original Product to Brother
within five (5) business days; (ii) the problems
of your original Product are not covered by
the warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your original Product has expired or
has not been sufficiently validated with a copy
of the proof of purchase (bill of sale). The
replacement Machine you receive (even if
refurbished or remanufactured) will be
covered by the balance of the warranty period
remaining on the original Product, plus an
additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother. Retain your original
Accessory Items and a copy of the return
shipping bill, signed by the courier.