UVP iBox Spectra Small Animal Imaging System - Manual (Page 13)

iBox Spectra Imaging System 13
Service Procedures
Return Procedure
A Returned Goods Authorization (RGA) number must be obtained from UVP Customer Service before
returning any product.
Replacement Parts and Accessories
To order accessories or replacement parts for the iBox Spectra Imaging System, contact UVP’s offices.
Part Description Part Number
Fuses:
Fuse, 3.15A (for Darkroom) 56-0022-04 (Qty. 2 Recommended)
Excitation Filters:
Filter Assembly, GFP (455-495nm), Manual BioLite 38-0340-03
Contact UVP for Additional Excitation Filters
Emission Filters:
Filter, 515nm Long Pass, 50mm Square 38-0364-01
Contact UVP for Additional Filters
Troubleshooting
No Power to the Darkroom or Warming Plate
1. Recheck the main power cord connection to the iBox Spectra darkroom as well as the power
cables between the darkroom and warming plate or optional handheld lamps.
2. Check the fuses located at the back of the unit next to
the power port. A small flat-head screwdriver or similar
tool will be required. Push the bottom tab of the
fuseholder up until the fuseholder’s bottom pops out.
Then, push the top tab down until the top pops out.
The entire fuseholder can now be pulled out.
Inspect the thin wire within each glass fuse to see if
there is a break in the wire. If so, replace the fuse(s). If
fuses are blowing repeatedly, contact UVP Technical
Support for additional troubleshooting.
Error Messages Appear on the Screen
1. An error message that is related to the TS2 software interface or Microsoft Windows may appear
on the screen. If the message is related to Microsoft Windows, such as a reminder to activate or
update the copy of Windows, please contact your system administrator for assistance.
2. If an error message appears repeatedly and your system administrator does not recognize it as a
Microsoft Windows error, contact UVP Technical Support for further assistance.
Care and Cleaning
Use only mild soap or detergent solution for cleaning. Do NOT use oil- or petroleum-based cleaners for the
cabinet. Ensure that the system is turned OFF and unplugged during cleaning.