Bang & Olufsen Serenata - User Guide - Manual (Page 58)

>> Solve problems 58
Your voice is not heard at the other end
- Make sure that you have switched on the
microphone.
- Make sure that you are holding the phone close
enough to your mouth. The microphone is
located at the bottom of the phone.
The phone beeps and “Low battery” flashes on
the display
- Your battery is insufficiently charged. Recharge
the battery.
The audio quality of the call is poor
- Check the signal strength indicator on the display
( ). The number of bars indicates the signal
strength from strong ( ) to weak ( ).
- Try moving the phone slightly or moving closer to
a window if you are in a building.
No number is dialled when you re-call a
Phonebook entry
- Use the Contacts menu to ensure the number
has been stored correctly.
- Store the number again, if necessary.
The battery does not charge properly or the
phone sometimes switches itself off
- Wipe the charging contacts both on the phone
and on the battery with a clean soft cloth.
CONTACT A SERVICE CENTRE
If you have attempted the troubleshooting solution
and are still having problems with your phone,
make a note of the following and contact your local
retailer, your local Bang & Olufsen store, or
Samsung after-sales service
- Model number(s) of your phone
- Serial number(s) of your phone
- A clear description of the problem