Belkin SHARE 8820ED00394_F7D3402_V1 User Manual

Page 25

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25

TROUblesHOOTInG, sUPPORT, anD WaRRanTY

My wireless network performance is slow, inconsistent,

suffers from weak signal, or I’m having difficulty maintaining a

VPn connection .

Wireless technology is radio-based, which means connectivity

and the throughput performance between devices

decreases when the distance between devices increases .

Other factors that will cause signal degradation (metal is

generally the worst culprit) are obstructions such as walls

and metal appliances . Note also that connection speed may

decrease as you move farther away from the Router .

In order to determine if wireless issues are related to

range, we suggest temporarily moving the computer

within 10 feet from the Router if possible .

Changing the wireless channel—Depending on local

wireless traffic and interference, switching the wireless

channel of your network can improve performance and

reliability . See the section titled “Changing the Wireless

Channel” for instructions on how to choose other channels .

limiting the wireless transmit rate—Limiting the wireless transmit

rate can help improve range and connection stability . Most wireless

cards have the ability to limit the transmission rate . To change this

property in Windows, go to the Windows Control Panel, open “Network

Connections”, and double-click on your wireless card’s connection . In

the properties dialog, select the “Configure” button on the “General”

tab, then choose the “Advanced” tab and select the rate property .

Wireless client cards are usually set to automatically adjust

the wireless transmit rate for you, but doing so can cause

periodic disconnects when the wireless signal is too weak; as

a rule, slower transmission rates are more stable . Experiment

with different connection rates until you find the best one

for your environment . Note that all available transmission

rates should be acceptable for browsing the Internet . For

more assistance, see your wireless card’s user manual .

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