Care and maintenance, Limited warranty, Specifications – Human Touch HT 1470 Back Massage Pad User Manual

Page 6: English, Cleaning, Maintenance and repair, Storage, Miscellaneous

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To keep your product working and looking its best, please follow these simple care guidelines.

care and

maintenance

Cleaning:

1. Be sure to disconnect the power cord from the electrical outlet before cleaning.
2. Do not use benzene, thinner or any other solvents on your back massage pad.
3. Remove dust on the backrest with a vacuum.
4. If the backrest become soiled, wipe with a damp cloth, then a dry cloth.
5. Common upholstery cleaners may be used for tough stains.
6. When cleaning the controller, use a dry cloth only. Never use a damp cloth to clean the controller.

Maintenance and Repair:

1. The mechanics of this product are specially designed and constructed to be maintenance free. No periodic lubrication or servicing is required.
2. Your back massage pad should only be serviced by an authorized service center.

Storage:

1. When not in use for a long period of time, we recommend that the back massage pad be covered, the power cord be coiled and that the unit be placed in an environment
free of dust and moisture.
2. Do not store near heat or open flame. Do not leave this product exposed to direct sunlight for long periods of time. This may cause fading or damage.

Miscellaneous:

1. Foreign objects should not be inserted between the massage nodes or the unit housing.
2. Care should be taken not to overload the unit.

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limited warranty

TWO YEAR LIMITED WARRANTY
• Human Touch

warrants that its products will be free of defects in material and workmanship under normal use for a period of two years from the date of original purchase, except as noted below.

• To obtain warranty service and support, consumers can contact Human Touch

Customer Service at (800) 355-2762 between 6:00AM and 5:00PM PDT, Monday thru Friday. For your convenience, we can also be reached via email at

[email protected].
• An original, dated proof of purchase (sales receipt) is required for all warranty service.

WARRANTY RETURNS
• The Human Touch

Customer Service department will issue a Return Material Authorization (RMA) number for products being returned to the Human Touch

service facility for authorized repair and/or replacement.

• For returns, the consumer is responsible for packing the product in the original box or packaged to prevent any further damage from occurring. The consumer is responsible for all associated shipping costs to return the product to the Human
Touch

designated service center.

• Please clearly mark your RMA number on the outside of the box to facilitate and expedite the processing of the return request.
• Products returned to Human Touch

without being issued an RMA number will be refused.

• Upon receipt, inspection and approval, Human Touch

will repair or replace the product.

• Human Touch

will arrange for the product to be returned to the consumer.

CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS
• Product must be used in accordance with all guidelines and limitations stated within the Use and Care Manual.
• Warranties are only valid within the United States and Canada.
• Softening of foams and filling composites in pillows and padding do not constitute a defect under this warranty.
• Fading, wear and pilling of fabrics does not constitute a defect under this warranty.
• Human Touch

is not responsible for any applicable duties, taxes and brokerage fees associated with returned products.

• Warranties do not cover any loss or damage resulting from: unauthorized repairs or modifications, improper electrical/power source; a malfunction or damage due to failure to provide manufacturer’s recommended maintenance; theft, abuse,
misuse, neglect, vandalism, or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility.
• Damage incurred due to shipping and handling does not constitute a defect under this warranty.
• Under no circumstance shall Human Touch

or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has

been advised of the possibility of such damages.
• Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use. HumanTouch

sole liability and the purchaser’s

exclusive remedy shall be for the repair or, at the option of Human Touch

, for the replacement of the defective product. Not withstanding the above, if replacement parts for defective materials are not available, Human Touch

reserves the

right to make comparable model substitutions in lieu of repair or replacement.
• All Warranties begin on DATE OF PURCHASE, no allowance or extension is offered for delivery and/or installation.
• Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.
• Service of the unit by anyone other than Human Touch

or its authorized service centers will void the product warranty.

• This warranty provides you with specific legal rights. You may have additional rights which vary from state to state. Because of individual state regulations, some of the above limitations and exclusions may not apply to you.

Specifications*

Operating Voltage:

AC110-120V 60Hz

Power Consumption: 60 Watts

Massage Pad Size: Length (Flat) 44.75”

Width 20.5”

Height (Flat) 4”

Backrest Height (Seated Position): 28.25”

Product Weight:

11 Lbs.

Maximum User Weight:

270 Lbs.

*Specifications are subject to change without prior notice.

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