Cobra Digital BT 200 - Manual (Page 14)

Introduction
23 Nothing Comes Close to a Cobra ® English
Introduction
22
Product Service
Maintenance and
Product Service
Limited 1-Year Warranty
•
For Products Purchased In The U.S.A.
Cobra Electronics Corporation warrants that its Cobra Bluetooth handset, and the component
parts thereof, will be free of defects in workmanship and materials for a period of one year
from the date of first consumer purchase. This warranty may be enforced by the first
consumer purchaser, provided that the product is used within the U.S.A.
Cobra will, without charge, repair or replace, at its option, defective handsets, products or
component parts upon delivery to the Cobra Factory Service department, accompanied by
proof of the date of first consumer purchase, such as a duplicated copy of a sales receipt.
You must pay any initial shipping charges required to ship the product for warranty
service, but the return charges will be at Cobra’s expense, if the product is repaired or
replaced under warranty. This warranty gives you specific legal rights, and you may also
have other rights which may vary from state to state.
Exclusions. This limited warranty does not apply:
1. To any product damaged by accident.
2. In the event of misuse or abuse of the product, or as a result
of unauthorized alterations or repairs.
3. If the serial number has been altered, defaced or removed.
4. If the owner of the product resides outside the U.S.A.
All implied warranties, including warranties of merchantability and fitness for a particular
purpose are limited in duration to the length of this warranty. Cobra shall not be liable for
any incidental, consequential or other damages; including, without limitation, damages
resulting from loss of use or cost of installation.
Some states do not allow limitations on how long an implied warranty lasts and/or do not
allow the exclusion or limitation of incidental or consequential damages, so the above
limitations may not apply to you.
For Products Purchased Outside The U.S.A.
Please contact your local dealer for warranty information or visit www.cobra.com.
Warranty
Warranty
Maintenance
•
Very little maintenance is required to keep your Cobra Bluetooth handset in good
operating condition:
■ Keep the handset clean by wiping with a soft cloth and mild detergent. Do not use solvents
or harsh or abrasive cleaners, which could damage the case or scratch the LCD screen.
■ If the handset is exposed to salt water, wipe with a soft, moist cloth at least once a day to
prevent buildup of salt deposits, which could interfere with button operation.
■ To determine the software version in your handset, press and hold the PTT button
while turning On the power. The version number will show on the LCD screen for
five seconds, then proceed to normal startup.
Product Service
•
For any questions about operating or installing this new Cobra product, or if parts are
missing…PLEASE CALL COBRA FIRST…do not return this product to the store.
If this product should require factory service, please call Cobra first before sending the product.
This will ensure the fastest turnaround time on any repair. If Cobra asks that the product be sent
to its factory, the following must be furnished to have the product serviced and returned:
1. For Warranty Repair include some form of proof-of-purchase, such as a mechanical
reproduction or carbon of a sales receipt. Make sure the date of purchase and product
model number are clearly readable. If the originals are sent, they cannot be returned.
2. Send the entire product.
3. Enclose a description of what is happening with the product. Include a typed or clearly
printed name and address of where the product is to be returned, with phone number
(required for shipment).
4. Pack the product securely to prevent damage in transit. If possible, use the original
packing material.
5. Ship prepaid and insured by way of a traceable carrier such as United Parcel Service
(UPS) or Priority Mail to avoid loss in transit to:
Cobra Factory Service, Cobra Electronics Corporation
6500 West Cortland Street, Chicago, Illinois 60707 U.S.A.
6. If the product is in warranty, upon receipt of the product, it will either be repaired or
exchanged depending on the model. Please allow approximately 3 – 4 weeks before
contacting Cobra for status. If the product is out of warranty, a letter will automatically
be sent with information as to the repair charge or replacement charge.
For any questions, please call 773-889-3087 for assistance.
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