OSRAM SYLVANIA BoxLED Plus BX06BA-WF4 - Manual (Page 5)

5
4.0 Troubleshooting Guide
Problem Possible Cause Corrective Action
Entire sign does
not light
No input power Check AC connection to power supply.
Entire sign/one or
more LED runs do
not light
No power to LED
modules
Check power supply connection to modules.
Check DC polarity- power supply red output wires must be connected to
red striped module wires, power supply blue output wires must be
connected to black striped module wires.
Verify power supply output voltage is 24V.
Part of an LED run
does not light No power to that
run
Check module to module connection for correct polarity.
One module does
not light Module has been
damaged
Replace the module. Observe correct polarity.
Specifications subject to change without notice
OSRAM, BoxLED, and OPTOTRONIC are registered trademarks of OSRAM GmbH
SYLVANIA is a registered trademark of OSRAM SYLVANIA Inc.
© 2013 OSRAM SYLVANIA Inc. 01/14