SCANTECH ID (Champtek company) Pollux P-4010 User Manual
Page 35
Appendices
29
The data format is not supported by
the software running on the host
system.
USB communication is not
working.
In case of KB emulation you can
select various „keyboard languages‟
or the universal „Alt-input-method‟
(default). You may want to try
programming barcodes from section
3.4 on the Configuration Guide.
In case of KB emulation in
combination with the Alt-input method,
check that Num-Lock of your
keyboard is on.
In MS-windows environment, verify
with the device manager that the HID
(Human Interface Device) is installed
for the scanner.
Check that the scanner and the host
system both expect the same USB
protocol (KB emulation, RS232
emulation or IBM POS protocol). See
the Configuration Guide for setup
codes and reset the scanner after
making any changes. When using a
standard-USB cable, the scanner
defaults to the USB KB emulation
protocol with ALT-method character
transmission. When using USB plus
power cable (with the green
connector), the scanner defaults to
USB-IBM-POS protocol for tabletop
scanners. These settings are restored