Yealink SIP-T19 - Manual (Page 117)

Troubleshooting
107
How to export system log?
We may need you to provide debug log information to help analyze problem. By
default, you can export the debug system log information to local PC.
To export the system log to local PC via web user interface:
1. Click on Upgrade->Advanced.
2. Select 6 from the pull-down list of System Log Level.
The default system log level is 3.
3. Click Confirm to accept the change.
The web user interface prompts “Do you want to restart your machine?”. The
configuration will take effect after reboot.
4. Click OK to reboot the phone.
After the IP phone finishes reboot, the system log level is set as 6, the debug level.
5. Mark the Local radio box in the Export System Log field.
6. Click Export to open file download window, and then save the file to your local
system.
You can also export the system log to a syslog server. Contact your system administrator
for more information.
Note
How to export/import phone configurations?
We may need you to provide the phone configurations to help analyze your problem. In
some instance, you may need to import configurations to the phone.
It is recommended you reset the system log level to 3 after you have the syslog file
provided.