Answering calls – Yealink SIP-T21 User Manual

Page 75

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Basic Call Features

65

To place a call using the headset:

Do one of the following:

-

With the optional headset connected, press to activate the headset mode.

Press the line key to obtain a dial tone.

Enter the desired number using the keypad.

Press , , or the Send soft key.

-

With the optional headset connected, press to activate the headset mode.

Enter the desired number using the keypad.

Press , , or the Send soft key.

Note

To place multiple calls:

You can have more than one call on your SIP-T21P/SIP-T21 IP phone. To place a new call
during an active call, do one of the following:

-

Press the line key. The active call is placed on hold.

Enter the desired number using the keypad.

Press , , or the Send soft key.

-

Press the Hold soft key to place the original call on hold.

Press the NewCall soft key.

Enter the desired number using the keypad.

Press , , or the Send soft key.

You can press or to switch between the calls, and then press the Resume soft
key to retrieve the desired call.

When you are not in another call, you can answer a call in three ways:

Using the handset

Using the speakerphone

Using the headset

Note

To permanently enable your headset, refer to

Headset Prior

on page

45

.

You can ignore incoming calls by pressing the Reject soft key or the Silence soft key. You
can also activate Do Not Disturb mode to ignore all incoming calls without ring on your

phone. For more information, refer to

Do Not Disturb (DND)

on page

73

.

You can forward incoming calls to someone else by pressing the Fwd soft key. For more
information, refer to

Call Forward

on page

76

.

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