Yealink SIP-T21 - Manual (Page 98)

User Guide for the SIP-T21P/SIP-T21 IP Phone
88
parked call.
The system establishes call between phone C and B.
Note
You can use call pickup to answer someone else’s incoming call on the phone. The
SIP-T21P/SIP-T21 IP phone supports directed call pickup and group call pickup. Directed
call pickup is used for picking up a call that is ringing at a specific phone number. Group
call pickup is used for picking up a call that is ringing at any phone number in the group.
The pickup group should be predefined, contact your system administrator for more
information.
You can pick up an incoming call by using the DPickup/GPickup soft key. To use call
pickup, you need to configure the call pickup code beforehand on a global or per-line
basis via web user interface.
Note
Directed Call Pickup
To enable the directed call pickup via web user interface:
1. Click on Features->Call Pickup.
The call park code and call park retrieve code are predefined on the system server.
Contact your system administrator for more information.
If the parked call is not retrieved within a period of time assigned by the system, the
phone performing call park feature will receive call back.
If there are many incoming calls at the same time, pressing the GPickup soft key on the
phone will pick up the call that rings first.