Dell Inspiron 530 - Manual (Page 64)

64
Solving Problems
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
E NSURE THAT M ICROSOFT® W INDOWS® RECOGNIZES THE DRIVE —
Windows XP:
• Click Start and click My Computer.
Windows Vista
®
:
• Click the Windows Vista Start button and click Computer.
If the drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive.
E NSURE THAT THE DRIVE IS ENABLED IN THE SYSTEM SETUP PROGRAM — See
"System Setup" on page 187)
T EST THE DRIVE —
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the
original one is defective.
• Insert bootable media and restart the computer.
C LEAN THE DRIVE OR DISK — See "Cleaning Your Computer" on page 198.
C HECK THE CABLE CONNECTIONS
R UN THE H ARDWARE T ROUBLESHOOTER — See "Troubleshooting Software and
Hardware Problems in the Microsoft Windows
®
XP and Windows Vista
®
Operating System" on page 97.
R UN THE D ELL D IAGNOSTICS — See "Starting the Dell Diagnostics From Your
Hard Drive" on page 90.
book.book Page 64 Monday, October 6, 2008 11:28 AM