HP laserjet m1212nf User Manual
Page 164
Sent faxes are not arriving at the receiving fax machine.
Cause
Solution
The originals might be incorrectly loaded.
Verify that the original documents are correctly loaded into the
document feeder.
A fax might be in memory because it is waiting to redial a
busy number, other jobs that are ahead of it are waiting to be
sent, or the fax is set up for a delayed send.
If a fax job is in memory for any of these reasons, an entry for
the job appears in the fax log. Print the fax activity log and
check the Status column for jobs that show a Pending
designation.
The control panel shows a low-memory error.
Cause
Solution
The fax might be too large, or the resolution might be too
high.
Try one of the following:
●
Divide a large fax into smaller sections, and then fax
them individually.
●
Clear stored faxes to make more memory available for
outgoing faxes.
●
Configure the outgoing fax as a delayed fax, and then
verify that it will send completely.
●
Make sure that the product is using the lowest resolution
setting (Standard).
Faxes are transmitting very slowly.
Cause
Solution
The fax might be very complex, such as one with many
graphics.
Complex faxes take longer to be sent or received. Breaking
longer faxes into multiple jobs and decreasing the resolution
can increase the transmission speed.
The receiving fax machine might have a slow modem speed.
The product sends the fax only at the fastest modem speed
that the receiving fax machine can accept.
The resolution at which the fax was sent might be very high.
To send the fax, lower the resolution and resend the fax.
The telephone line might be experiencing line noise.
Hang up and resend the fax. Have the telephone company
check the telephone line.
If the fax is being sent via a digital phone line, contact the
service provider.
The fax is being sent via an international call.
Allow more time to transmit fax jobs internationally.
The original document has a colored background.
Reprint the original document with a white background, and
then resend the fax.
150
Chapter 10 Fax (M1210 Series only)
ENWW