Printing does not start – Canon mp495 User Manual

Page 640

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Advanced Guide

>

Troubleshooting

> Printing Does Not Start

U321

Printing Does Not Start

Check 1: Make sure that the power plug is securely plugged in, then

turn the machine on.

While the POWER

lamp is flashing green, the machine is initializing. Wait until the

POWER

lamp

stops flashing and remains lit green.

Note

When printing large data such as a photo or graphics, it may take longer to start printing. While

the POWER

lamp is flashing green, the computer is processing data and sending it to the

machine. Wait until printing starts.

Check 2: Make sure that the machine is connected to your computer

properly.

When the machine is connected to your computer with a USB cable, make sure that the USB cable
is securely plugged in to the machine and the computer, then check the followings:

If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to
the computer, and try printing again. If printing starts normally, there is a problem with the relay
device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try printing
again.

When you use the machine over LAN, make sure that the machine is set up to be used over network
correctly. For details, refer to your setup manual.

Check 3: Restart your computer if you are printing from the computer.

If there are any unnecessary print jobs, delete them.

Deleting the Undesired Print Job

Check 4: Make sure that your machine's name is selected in the Print

dialog box.

The machine will not print properly if you are using a printer driver for a different printer.

Make sure that your machine's name is selected in the Print dialog box.

Note

To make the machine the one selected by default, select Set as Default Printer.

Check 5: Configure the printer port appropriately.

Make sure that the printer port is configured appropriately.

1.

Log on as a user account with administrator privilege.

2.

Select Devices and Printers from the Start menu.

In Windows Vista, select the Start menu > Control Panel > Hardware and Sound > Printers.
In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware > Printers
and Faxes.

3.

Right-click the Canon XXX Printer icon (where "XXX" is your machine's name),

Page 640 of 759 pages

Printing Does Not Start

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