Automatic water softener – EcoPure MW_MW25_450215A User Manual

Page 19

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...................................... AUTOMATIC WATER SOFTENER

ELECTRONIC DEMAND TIMER FEATURES, AND SERVICE, continued

California Efficiency Requirement

Your water softener has a “High Efficiency” feature with an “ON” or “OFF” setting. This softener setting is shipped in
the “OFF” position, which utilizes the maximum rated capacity while most often achieving maximum salt efficiencies.
When installing this unit in the State of California, you MUST turn this setting to the “ON” position which may initiate
more frequent recharges, however it will operate at 4000 grains per pound of salt or higher.

If you wish to turn the Salt Efficiency feature “ON” (

icon will show in display), follow the instructions on page 18.

feature / service: AUTOMATIC ELECTRONIC DIAGNOSTICS ....................................................

The timer computer has a self-diagnostic function for the
electrical system (except input power and water meter).
The computer monitors the electronic components and
circuits for correct operation. If a malfunction occurs, an
error code appears in the timer display.

The following chart (below) shows the error codes that
could appear, and possible defects for each code.

While an error code is displayed, all
timer buttons are inoperable except
for the SELECT button. SELECT
remains operational so the service
person can make the Manual Initiated Electronic
Diagnostics to further isolate the defect, and check the
water meter.

ERROR CODE DISPLAYED

Err 01

Err 03

Err 04

Err 05

° wiring harness, or connection to switch ° position switch ° motor inoperative

° valve defect causing high torque

° timer (PWA)

POSSIBLE

DEFECT

TO REMOVE AN ERROR CODE: (1) unplug transformer (2) correct defect (3) plug transformer in (4) Wait for at

least 12 minutes. The error code will return if the reason for the error code was not corrected.

service: TIMER / SOFTENER, SERVICE CHECKOUT PROCEDURE ...............................

If you are not getting soft water, and an error code is not
displayed, use the procedures below to find the
problem. First, make the following visual checks.

VISUAL CHECKS: (1) Is there electrical power to the
outlet the softener transformer is plugged into? (2) Is
there salt in the storage tank? (3) Is the plumbing

bypass valve(s) directing water for soft water service? -
see page 6- (4) Is the valve drain hose open to the
drain, not elevated too high, and unobstructed? If you
do not find a problem with the visual checks, continue
below.

NO SOFT WATER

TIMER SHOWS WRONG TIME
AND DAY, AND/OR IS FLASHING

Electrical power was off. Re
set the correct time of day..

Investigate reason for power
loss. Be sure outlet for softener
cannot be switched off.

TIMER DISPLAY BLANK

Check electrical power to timer
(outlet, transformer, power
cable, all connections.

NO POWER

POWER OKAY

REPAIR AS
NEEDED

TIMER
DEFECTIVE

TIMER DISPLAY SHOWS CORRECT
TIME AND DAY, AND IS STEADY

Do manual
diagnostics

Do manual diag
nostics to verify
proper function.

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