Sync™ troubleshooting, Sync – FORD 2015 Mustang User Manual

Page 327

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CD Voice Commands

E142599

If you are listening to a CD, press
the voice button, and then any
of the commands in the

following table. If you are not listening to
a CD, press the voice button and, after the
tone, say, "CD", and then any of the
following voice commands:

"CD"

"Pause"

"Play"

"Play next track"

"Play previous track"

"Play track <1-512>"

"Repeat"

*

"Repeat folder"

"Repeat off"

"Repeat track"

"CD"

"Shuffle"

*

"Shuffle CD"

"Shuffle folder"

"Shuffle off"

*

You need to indicate to the system which

track or folder to repeat or shuffle when
using these commands.

SYNC™ TROUBLESHOOTING

Your SYNC system is easy to use. However,
should questions arise, see the tables
below.

Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.

Phone issues

Possible solution(s)

Possible cause(s)

Issue

Review your phone's manual
about audio adjustments.

The audio control settings
on your phone may be
affecting SYNC perform-
ance.

There is excessive back-
ground noise during a phone
call.

Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.

This may be a possible
phone malfunction.

During a call, I can hear the
other person but they
cannot hear me.

Go to the website to review
your phone's compatibility.

This is a phone-dependent
feature.

SYNC is not able to down-
load my phonebook.

324

Mustang (), enUSA, First Printing

SYNC™

(If Equipped)

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