FORD 2014 Transit Connect v.3 - Manual (Page 301)

Phone issues
Possible solution(s) Possible cause(s) Issue
Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
Update your device's firm-
ware.
Turn off the Auto phone-
book download setting.
Go to the website to review
your phone's compatibility. This is a phone-dependent
feature. Text messaging is not
working on SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again. This may be a possible
phone malfunction.
USB and media issues
Possible solution(s) Possible cause(s) Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again. This may be a possible
device malfunction. I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013
SYNC™
(If Equipped)