Setting 911 assist on, To make sure that 911 assist works properly, In the event of a crash – FORD 2013 F-150 v.1 User Manual

Page 516: 516 myford touch ா (if equipped)

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Setting 911 Assist On

Press the Information button > Apps > 911 Assist, then select
On.

You can also access 911 Assist by:
• Pressing the Settings icon > Settings > Phone > 911 Assist, or

• Pressing the Settings icon > Help > 911 Assist.

To Make Sure that 911 Assist Works Properly
• SYNC must be powered and working properly at the time of the

incident and throughout feature activation and use.

• SYNC 911 Assist feature must be set on prior to the incident.

• A Bluetooth-enabled and compatible phone has to be paired and

connected to SYNC.

• A connected Bluetooth-enabled phone must have the ability to make

and maintain an outgoing call at the time of the incident.

• A connected Bluetooth-enabled phone must have adequate network

coverage, battery power and signal strength.

• The vehicle must have battery power and be located in the U.S.,

Canada or in a territory in which 911 is the emergency number.

In the Event of a Crash

Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.

Before making the call:

• SYNC provides a short window of time (about 10 seconds) to cancel

the call. Failure to cancel the call results in SYNC attempting to dial
911.

• SYNC says the following, or a similar message: “SYNC will attempt to

call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”

If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.

516

MyFord Touch

(If Equipped)

2013 F-150 (f12)
Owners Guide gf, 1st Printing
USA
(fus)

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