Troubleshooting, Sync® 355 – FORD 2013 Mustang v.3 User Manual

Page 356

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When you select:

You can:

Delete

Delete a paired media device.

Advanced

Access menu listings (prompts, languages,
defaults, master reset, install application and
system information).

TROUBLESHOOTING

Your SYNC system is easy to use. However, should questions arise, see
the tables below.

Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an online chat (during certain hours). Visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for
more information.

Phone Issues

Issue

Possible

Cause(s)

Possible Solution(s)

Excessive
background noise
during a phone
call.

The audio control
settings on your
phone may be
affecting SYNC
performance.

Review your phone’s user guide
regarding audio adjustments.

During a call, I
can hear the
other person but
they cannot hear
me.

Possible phone
malfunction.

Try turning off the device,
resetting the device, removing
the device’s battery, then trying
again.

SYNC®

355

2013 05+ Mustang (197)
Owners Guide gf, 3rd Printing
USA
(fus)

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