FORD 2012 Fiesta v.1 - Manual (Page 90)

Voice command issues
Issue Possible
Cause(s)
Possible Solution(s)
SYNC does not
understand what I
am saying.
• You may be
using the wrong
voice commands.
• You may be
speaking too soon
or at the wrong
time.
• Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective chapters.
• Be aware that SYNC’s
microphone is either in your rear
mirror or in the headliner just
above the windshield.
SYNC does not
understand the
name of a song or
artist.
• You may be
using the wrong
voice commands.
• You may not be
saying the name
exactly as it is
saved.
• The system may
not be “reading”
the name the same
way you are saying
it.
• Review the media voice
commands at the beginning of the
media chapter.
• Say the song or artist exactly as
they are listed. If you say, “Play
Artist Prince”, the system will not
play music by Prince and the
Revolution or Prince and the New
Power Generation.
• Ensure that you are saying the
complete title such as “California
remix featuring Jennifer Nettles”.
• If the songs are saved in all
CAPS, you will have to spell them.
LOLA will require you to say, “
Play L-O-L-A”
• Don’t use special characters in
the title as the system will not
recognize them.
Entertainment Systems
90
2012 Fiesta (fie)
Owners Guide, 1st Printing
USA (fus)