FORD 2009 Crown Victoria v.1 - Manual (Page 213)

You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS (CANADA ONLY)
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform Transport
Canada, using their toll-free number: 1–800–333–0510.
2009 Crown Victoria (cro)
Owners Guide, 1st Printing
USA (fus)
Customer Assistance
213