ITC ProTime Microcoagulation System - Manual (Page 15)

15
Screen Display Source of Error Method of Control
SAMPLE NOT SEEN
TURN OFF
TRY AGAIN
Can be caused by small
samples, clots, air bubbles,
or a seal problem in one or
more channels
Check for proper collection technique.
Verify cup is completely filled. Use
another cuvette.
SAMPLE TOO LARGE
TURN OFF
TRY AGAIN
Sample oversize Review directions and repeat the test.
SAMPLE TOO SMALL
TURN OFF
TRY AGAIN
Sample undersize
Repeat test. Exceed the fill line on the
cup to ensure sample size.
SAMPLE ERROR
TURN OFF
TRY AGAIN
Incorrect fluid movement
Air bubble detected in one
or more of the channels
Turn off and on again and repeat test
with new cuvette and fresh fingerstick.
CUVETTE EXPIRED
Expired cuvette
Check to make sure cuvettes have not
expired. The expiration date is located
on the packaging and alongside the
barcode on the cuvette.
BARCODE ERROR
REMOVE CUVETTE
TRY AGAIN
Instrument cannot read
barcode accurately
Visually inspect barcode. If scratched,
discard cuvette. If dirty, wipe clean. If
barcode is good, review correct
procedure and repeat test.
BATTERY ERROR
TURN OFF
TRY AGAIN
Power supply battery error
Repeat the test. If it occurs again,
replace the battery. If problem
persists, call ITC Technical Support.
INSTRUMENT ERROR
TURN OFF
TRY AGAIN
Instrument set up, data log
or communication error Repeat the test. If problem persists,
call ITC Technical Support.
CHARGE ERROR
TURN OFF
TRY AGAIN
Power supply error
Check the AC/DC power module,
repeat the test. If problem persists,
call ITC Technical Support.
TEMP ERROR
TURN OFF
TRY AGAIN
Temperature not in range
Check for proper operating
temperature. Repeat the test. If
problem persists, call ITC Technical
Support.
PHOTO ERROR
TURN OFF
TRY AGAIN
LED blocked or other photo
system error Repeat the test. If problem persists,
call ITC Technical Support.