Canon SCANFRONT M11058 User Manual

Page 84

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5-4

Cannot connect to the network
(device name conflict problem)

Cause

The device name that was set is already being used by another device.

Solution

Contact the system administrator of the network, and change the device
name setting. When you install two or more ScanFront scanners, take
care to ensure duplicate device names are not set.

Cannot delete a folder

Cause

Data has been saved to the folder.

Solution

Contact the administrator of the shared folder.

Cannot delete a folder

Cause

Permission to change the shared folder has not been granted for the user
name and password that were entered.

Solution

Contact the administrator of the shared folder.

Cannot scan from the Home
screen (certain users only)

Cause

The administrator has set user function restrictions.

Solution

Contact the administrator of the ScanFront.

Cannot log in

Cause

Uppercase and lowercase letters were not entered correctly.
(See p. 3-5 and p. 4-3.)

Solution

Enter the uppercase and lowercase letters for the user name and
password correctly.

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