4 using the corinex softphone software, 4troubleshooting – Corinex Global ETS 300-826 User Manual

Page 34

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31

Troubleshooting

Corinex Wireless G USB Mini Adapter

4

Troubleshooting

Problem

Solution

The computer doesn’t recog-
nize the Corinex Wireless G USB
Mini Adapter
.

Make sure the drivers have been installed from
the CD. Please refer to this user guide in order
to successfully install the Corinex Wireless G USB
Mini Adapter
with your system.

The LED on the Corinex Wire-
less G USB Mini Adapter
is off.

Make sure the Corinex Wireless G USB Mini
Adapter
is inserted properly into the USB port
of your PC and that the drivers are correctly in-
stalled.

The LED is always on, not
blinking.

Make sure the drivers have been installed from
the CD.

The LED is blinking but the
Corinex Wireless G USB Mini
Adapter
icon does not appear
in the system tray.

Make sure the Configuration Utility has been
installed from the CD.

I’m seeing very poor network
performance.

Try selecting another channel for communica-
tions or moving your device physically closer to
the Access Point.

I cannot connect to an access
point.

Make sure that you have set the network type
to Infrastructure mode, you have the correct
SSID, exactly the same as the SSID at the access
point. If encryption is on at the access point, set
the same password and other options on your
Corinex Wireless G USB Mini Adapter.

I can connect to the access
point, but not to the Internet.

Please check to see if encryption is on at the ac-
cess point. Set your Corinex Wireless G USB Mini
Adapter
encryption settings exactly the same as
those at the access point.

I cannot connect directly to an-
other wireless device.

Make sure you have set your Corinex Wireless G
USB Mini Adapter
to Ad-Hoc mode and that you
have correct SSID and other settings.

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