Printing problems – Dell 1250c Color Laser Printer User Manual

Page 144

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142

Troubleshooting

Printing Problems

Problem

Action

Job did not print or incorrect

characters printed.

Ensure that

(Ready/Data) indicator is lit.

Ensure that print media is loaded in the printer.
Verify that you are using the correct printer driver.
Ensure that you are using the correct USB cable and

that it is securely connected to the printer.
Verify that the correct print media size is selected.
If you are using a print spooler, verify that the spooler

has not stalled.

Print media misfeeds or

multiple feeds occur

Ensure that the print media you are using meets the

specifications for your printer. See "Supported Paper

Sizes" on page 56 for more information.
Fan the print media before loading it.
Ensure that the print media is loaded correctly.
Do not overfill the print media sources.
Do not force print media into the Multipurpose

Feeder (MPF) when you load it. Otherwise, it may

skew or buckle.
Ensure that the print media is not curled.
Load the recommended print side correctly for the

type of print media you are using. See "Loading Print

Media" on page 59 for more information.
Turn the print media over or around and try printing

again to see if feeding improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom curled sheets of a ream

before loading the print media.
Load a print media source only when it is empty.

The envelope is creased after

printing.

Ensure that the envelope is loaded as instructed in

"Loading Envelopes" on page 64.

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